We dispatch your orders from our Melbourne store, on working days (Monday - Friday), and will aim to dispatch your order within 48 hours. Saturday, Sunday and Public Holidays are not working days, eg. if you order at 5pm on a Friday your order will be processed and dispatched on the following working day.
We use Australia Post to send all of our orders and have a flat rate of $9.95 for delivery across Australia, the estimated processing and delivery time for this is 2-8 working days. You will receive updates and tracking details directly from AusPost regarding your delivery once it has been dispatched. For a limited time only we have free delivery across Australia on all orders over $99!
Dispatch of your order may occasionally be delayed due to the following...
-Busy periods including sale, product launches & Christmas
-If the product you ordered is out of stock, we will advise you via email and do our best to source a replacement where possible
-If we suspect fraud or foul play, we may place your order on hold and contact you for further details
We cannot 100% guarantee delivery within the specified timeframe, as unfortunately delays do sometimes happen, your courier will keep you up to date via email and SMS as to the progress of your delivery.